Privacy Policy

At PERFECT COMPLETION ICT, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices you have when using our website and services.

1. Information We Collect

We may collect personal information that you voluntarily provide when you interact with our website, contact us, register for a class, enquire about a course, or use our services.

Information You Provide Directly

This may include:

• Full name
• Email address
• Phone number
• Course or training program of interest
• Information provided through contact or enquiry forms
• Information you provide when communicating with us through WhatsApp, email, phone, or other communication channels
• Information required when registering for a class or training program
• Any other information you voluntarily provide to us

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically. This may include your IP address, browser type, device type, operating system, pages visited, approximate time spent on pages, referring pages, and other basic website usage information.

This information helps us understand how visitors use our website and improve its performance, usability, and content.

2. How We Use Your Information

We may use the information we collect for legitimate business and educational purposes, including:

• Responding to enquiries and requests
• Providing information about our courses and training programs
• Registering and managing students for classes or training programs
• Communicating important information about classes, schedules, training, or services
• Providing customer and technical support
• Processing payments and managing course-related transactions where applicable
• Improving our website, courses, services, and learning experience
• Understanding website usage and improving our marketing and communication
• Preventing fraud, abuse, or unauthorized activity
• Complying with applicable legal and regulatory obligations

3. Communication and Marketing

If you contact us or register your interest in a course, we may communicate with you using the contact information you provide.

These communications may include information about your enquiry, class updates, training schedules, course information, or other services that may be relevant to your interaction with PERFECT COMPLETION ICT.

Where applicable, you may choose not to receive non-essential marketing communications by contacting us and requesting that we stop sending them.

4. WhatsApp and Third-Party Communication Platforms

We may use third-party communication platforms such as WhatsApp to communicate with students, prospective students, and other users.

When you communicate with us through a third-party platform, your interaction may also be subject to that platform’s own privacy policy and terms of service. We recommend reviewing the privacy practices of any third-party service you use to communicate with us.

5. Cookies and Website Technologies

Our website may use cookies or similar technologies to improve functionality, understand website usage, remember certain preferences, and improve your browsing experience.

Cookies are small files that may be stored on your device when you visit a website. Some cookies may be necessary for the website to function properly, while others may be used for analytics or other website-related purposes.

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect how some parts of the website function.

6. Analytics and Website Improvement

We may use website analytics tools or similar technologies to understand how visitors interact with our website. This may help us identify technical issues, understand which pages are useful to visitors, and improve our website and services.

Where third-party analytics services are used, information may be processed according to the privacy policies of those service providers.

7. How We Share Your Information

PERFECT COMPLETION ICT does not sell or rent your personal information to third parties.

We may share information where reasonably necessary with trusted service providers, technology providers, payment providers, communication platforms, or other parties who help us operate our website and deliver our services.

We may also disclose information where required by law, legal process, regulatory authorities, or where necessary to protect the rights, property, security, or safety of PERFECT COMPLETION ICT, our users, or others.

8. Payment Information

Where payments are made for courses or services, payment processing may be handled by third-party payment providers.

We may receive information necessary to confirm or manage a transaction, but payment card or other sensitive payment credentials may be processed directly by the relevant payment provider.

Third-party payment providers are responsible for handling payment information according to their own privacy policies and security practices.

9. Data Security

We take reasonable steps to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure. While we take reasonable precautions, we cannot guarantee absolute security of information transmitted to or stored by us.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, enforcing agreements, and meeting legal or regulatory obligations.

The period for which information is retained may vary depending on the type of information and the reason it was collected.

11. Your Privacy Rights

Depending on applicable law, you may have rights relating to the personal information we hold about you. These may include the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of personal information where applicable
• Object to or request restriction of certain processing activities where applicable
• Withdraw consent where processing is based on consent
• Request information about how your personal information is being used

Some requests may be subject to legal or operational limitations. To exercise an applicable privacy right, contact us using the details provided below.

12. Children’s Privacy

Our website and services are not intended to knowingly collect personal information from children without appropriate consent or authorization.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review the situation and take appropriate action.

13. Third-Party Websites and Services

Our website may contain links to third-party websites, platforms, or services. These third parties operate independently from PERFECT COMPLETION ICT and may have their own privacy policies and terms.

We are not responsible for the privacy practices, content, or security of third-party websites or services. We encourage you to review their privacy policies before providing personal information.

14. Data Protection and Applicable Law

We aim to handle personal information responsibly and in accordance with applicable data protection and privacy laws and regulations in Nigeria.

Where applicable, our handling of personal information may be subject to the requirements of the Nigeria Data Protection Act and other relevant data protection regulations.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website practices, legal requirements, or data protection practices.

When changes are made, the updated version will be published on this page with the revised effective date where appropriate. We encourage you to review this Privacy Policy periodically.

16. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, you can contact us using the details below:

By using our website or providing personal information to us, you acknowledge that you have read and understood this Privacy Policy.